Jeremy Hockley - Debt Expert

Jeremy Hockley, is the Managing Director and founder of debtDr and can talk from personal experience about facing and managing debt. In the early 1990's he was working for an estate agent owned by a building society. He got a mortgage through the company in April of 1993 and in June of the same year the comapny was sold and then stripped of its assets. He found himself out of a job with a young family to support. Just after Jeremy and his wife Amanda had thier third child, thier house was re-possessed despite Amanda being in the hospital at the time. After struggling to find useful advice they went bankrupt.

His experience had a profound impact on Jeremy and as result he set up a company to help others struggling with thier finances. He is extremely proud, in an industry where financial advice has such a poor reputation, to have established one of the most successful debt advice services in the UK that is a vocal advocate for the instustry being regulated, transparent and standards improved.

Question
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Q. Week by week and month by month, i just get a little deeper into debt. (credit cards and overdraft). I was hoping for a bonus from work at the end of December (which would have helped), but this never came. Even
worse, it looks like my hours might be reduced if things don't pick up. As it is, the only way I can service the debts I have is by taking out over
draft extensions...I do not lead a lavish life style at all. I have three children - the youngest is 10, but all three live at home. I am worried what will happen if I have to say to the banks that I really can't afford to pay back what I've borrowed. What can I do?
A. Sadly this is a story I hear several times a day. What you must not do is extend your overdraft or take out further loans and you must put your priority bills such as mortgage/rent, council tax, water, gas and electricity first.

There is no doubt that credit card companies and loan companies shout loudest and make the most fuss which is why they tend to be paid first but ultimately this is putting your home at risk. It is essential that you stop spending on your credit cards and contact the providers and your lenders as soon as you are unable to meet your repayments to let them know your situation. As I have mentioned in a previous post, write a realistic, not breadline, budget and send your credit providers details of your Income and realistic expenditure with any disposable income split between your creditors on a pro rata basis. If there is very little money to offer them, try £1 per month as ultimately they will want to keep the lines of communication open in order to see if your situation improves at some point and they may well accept this for a period of 3 months with a review at the end of this time. This type of solution is purely to give you some breathing space though and should not be viewed as a long term remedy.

Should you find yourself in the negative and unable to offer anything to your creditors then it is essential you seek professional advice as there are other solutions available such as bankruptcy, debt relief orders and IVA's that could sort your debts out quickly and in one go. It will really depend on your circumstances including whether you own your home, if there is any equity, how much you earn and the number of dependents you have. Should you wish to contact us, we are a face to face company, very understanding and with the primary aim of getting you out of debt as quickly and as painlessly as possible, and supporting you fully through the process.

Q. I hope you can help answer my question - I am still married so not a single parent.

I have just found out that my wife has been spending huge amounts of money in shops using their credit cards. I had no idea this was happening until
I got a bit suspicious at the amount of time she was spending in town - and in truth, the number of clothes and other purchases she was making.

We both work and have income coming in - but she has now admitted to me that she has built up debts of some £12,000. The interest payments alone are huge.

Now that it is out in the open, she still finds it very difficult to talk to me about.

Can you offer any advice on reducing this amount of debt - we have no savings to speak of, so can't pay it off.



A. In our experience it is not uncommon for one partner to find that their other partner has been slowly building debts without their knowledge and to refuse to talk about it when they are eventually found out. There may be an underlying problem that has caused the issue in the first place such as unhappy at work or problems within the relationship and it is essential that the debt issues be discussed rationally and without blame as the partner who has accrued these debts will be feeling guilty and will need a lot of support to come to terms with the underlying issue that caused this problem and how the debt problem will need clearing up; whilst the partner who was unaware of the debts will be feeling frustrated and angry, even shellshocked, so calm communication is the key to moving forward. The solution to the debts will depend on the financial circumstances of each individual case. For example, is the property under home ownership or is it rented? Is there any equity? What is the income to expenditure ratio without these debt repayments?

In the first instance I would suggest that all the cards are cut up and a realistic, but not tight, budget is set and adhered to. If there is some money left over, each creditor should be contacted and an offer of repayment made on a pro rata basis, that is a percentage offer according to the amount of the debt. A request should also be made to stop any further interest accruing though each lender will have their own rules covering this. Whilst this does not solve the problem it should allow some breathing space whilst a conclusive solution is sought.

If some creditors refuse to accept any reduced repayments, it is essential to seek professional advice and debtDr's consultants deal with similar cases most days, offering an initial free consultation and are happy to point you in the right direction even if you decide to pursue a solution on your own.


Q. I am a single parent. My son is 6. 2 years ago I took a loan from bank and opened a small shop. After 14 months I had to close, I lost all my money. I
did not work for 6 months. Now I am working 18 h per week. I stop paying my loan rate 5 months ago. I have 10 000 loan and no money. I had nsurance for
loan and I try to claim for that but I still have a problems with that. I don't know what to do. I am Polish girl and I sent many letters to NatWest,
I wanted meet with somebody and talk but they want only talk by phone and I don't understand everything by phone, I prefer personal meeting. It is very
stresfull for me. Could you help me please?
Anita Czyz
A. Hi, if this is your only debt, you are living in rented accommodation and do not have a car worth more than £300, then you must look at entering a Debt Relief Order to wipe your debt off. Your local Citizens Advice Bureau (CAB) are able to deal with these and should advise you accordingly. However, they may try and persuade you to enter a debt management plan but in my experience this will take years to pay off and is unnecessary when you qualify for the Debt Relief Order. The CAB may also be able to liaise with your bank if you feel you still have a case to answer with your insurance. You must bear in mind that any debt solution will affect your credit rating and may hinder your ability to successfully apply for credit.
Q. Can you help my wife and I, we split in August and since then I have struggled for advice on finance. I have spoken to cab and national debt line and the buliding society. My wife continues not to want to discuss finances

I currently pay both the mortgage and rent on a flat that I have to move into. I cant continue like this I know but what can I do I will go bankrupt and the house will get repossed what can i do?
A. This is a very difficult situation for you, unfortunately for me to be able to help, and I am certain I can, I need more information. For example, I need to know what you are earning, is there equity in the property and I would need to get your wife to open up so I can deal with the property. You clearly need some peace of mind, please ring the OnlyDads helpline 01803 868683 which is confidential and they will put you in touch with us asap.


Q. I have been advised to consolidate all of my debts into one affordable monthly payment, is this a good idea?
A. In some cases this maybe a viable solution although we would generally caution against turning unsecured borrowing into a secured debt which will put your home at risk if you do not keep up repayments. It is advisable you get professional advice on the all the alternatives open to you.